Revolutionizing Reservation Management for Hospitality

Schmidt Reservation Solutions delivers cutting-edge, cloud-based systems tailored for hotels, restaurants, and event venues across Germany and Europe. Streamline your operations, enhance guest satisfaction, and elevate your business to new heights with our innovative solutions.

Modern reservation system interface

Terms and Conditions of Schmidt Reservation Solutions

These Terms and Conditions ("Terms") govern your access to and use of the Schmidt Reservation Solutions website and any associated services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.

1. Service Description: Schmidt Reservation Solutions provides cloud-based reservation systems for hotels, restaurants, and event venues. Our Services include, but are not limited to, booking management, payment processing, customer relationship management (CRM) integration, and real-time availability updates. Specific features and functionalities may vary depending on the subscription plan.

2. Account Registration: To access certain features of the Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Payment: Payment for Services is processed according to the terms and conditions outlined during the purchase process. You are responsible for all applicable taxes and fees. Schmidt Reservation Solutions is not responsible for any payment processing errors or delays.

4. Intellectual Property: The Services and all associated materials, including but not limited to software, designs, text, graphics, and logos, are the intellectual property of Schmidt Reservation Solutions or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or modify any of these materials without the prior written consent of Schmidt Reservation Solutions.

5. User Conduct: You agree to use the Services only for lawful purposes and in a manner that does not infringe the rights of, restrict or inhibit the use and enjoyment of the Services by any third party. You agree not to engage in any activity that could damage, disable, overburden, or impair the Services or interfere with any other party's use of the Services.

6. Disclaimer of Warranties: The Services are provided "as is" and "as available" without warranty of any kind, either express or implied. Schmidt Reservation Solutions does not warrant that the Services will be uninterrupted or error-free.

7. Limitation of Liability: In no event shall Schmidt Reservation Solutions be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Services, even if Schmidt Reservation Solutions has been advised of the possibility of such damages.

8. Termination: Schmidt Reservation Solutions may terminate your access to the Services at any time, with or without cause, and with or without notice.

9. Governing Law: These Terms shall be governed by and construed in accordance with the laws of Germany.

10. Contact Information: For any questions regarding these Terms, please contact us at:

Schmidt Reservation Solutions
15 Friedrichstrasse
Berlin, Berlin
10117
Germany

11. Changes to these Terms: Schmidt Reservation Solutions reserves the right to modify these Terms at any time. Any changes will be effective upon posting on our website. Your continued use of the Services after the posting of any changes constitutes acceptance of those changes.

About Schmidt Reservation Solutions

Based in the vibrant city of Berlin, Schmidt Reservation Solutions is more than just a software company; we are your partners in transforming the hospitality industry. Rooted in German precision and innovation, we are dedicated to providing cutting-edge, cloud-based reservation systems that are specifically designed to enhance efficiency, optimize booking management, and cultivate stronger, more meaningful customer relationships. Our journey began with a simple yet powerful vision: to empower businesses like yours to not just survive, but thrive in an increasingly dynamic and competitive market. We understand the unique challenges faced by hotels, restaurants, and event venues, and it is this deep understanding that fuels our commitment to deliver scalable, reliable, and exceptionally user-friendly solutions. We believe in building lasting partnerships, working closely with our clients to ensure their success and growth. Our team, a collective of seasoned technologists and hospitality experts, is passionate about creating technology that makes a real difference. We are committed to continuous improvement, constantly evolving our systems to meet the ever-changing needs of the industry. At Schmidt Reservation Solutions, we are not just providing software; we are offering a pathway to operational excellence and unparalleled guest satisfaction. We are here to support you every step of the way, ensuring a smooth transition and ongoing success with our reservation solutions.

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Cloud-Based Innovation

Experience the unparalleled flexibility and robust security of our advanced cloud-based platform. Ensure seamless access to your reservation system from anywhere in the world, while benefiting from top-tier data protection and automatic backups, giving you peace of mind and operational agility.

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Dedicated Support

Our expert support team, based right here in Berlin, is always ready and eager to assist you. From initial setup and comprehensive onboarding to continuous operational support, we are committed to ensuring your smooth and successful experience with our reservation solutions, every step of the way.

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Scalable Solutions

Grow your business with unwavering confidence, knowing that our systems are meticulously designed to be fully scalable. Whether you are a boutique hotel or a large event venue, our solutions seamlessly adapt and evolve with your expanding needs, ensuring consistent performance and reliability as you grow.

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Our Comprehensive Services

Booking management interface

Booking Management System

Centralize and effortlessly streamline your entire booking process with our intuitive and robust system. From managing diverse reservations and real-time availability to handling seamless guest communications, our system is designed to enhance efficiency and guest satisfaction.

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Payment processing system

Payment Processing Integration

Integrate secure and exceptionally efficient payment solutions directly into your reservation system. Accept a wide array of payment methods with ease, simplifying financial transactions and providing a seamless payment experience for your valued guests.

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CRM integration interface

CRM Integration

Elevate your customer relationships to new heights with our seamless CRM integration. Personalize each guest experience based on rich data insights, fostering lasting loyalty and transforming one-time visitors into returning, satisfied customers.

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Real-time availability dashboard

Real-Time Availability Updates

Ensure unparalleled accuracy and significantly optimize your bookings with real-time availability updates across all your connected platforms. Minimize frustrating overbookings and maximize your occupancy rates for improved revenue and customer satisfaction.

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Key Features & Benefits

Empowering your business with advanced features designed for optimal performance and unparalleled guest satisfaction.

  • Automated Booking Processes: Drastically reduce manual workload and effectively minimize errors with our intelligent automated booking confirmations and timely reminder systems, freeing up your staff and enhancing operational accuracy.
  • Enhanced Guest Experience: Provide your guests with a truly seamless and incredibly user-friendly booking experience. From initial inquiry to final confirmation, every step is designed to maximize satisfaction and significantly increase guest loyalty and positive reviews.
  • Data-Driven Insights: Leverage the power of comprehensive data analytics to gain deep insights into booking trends, precisely optimize pricing strategies, and strategically improve service offerings. Make informed decisions that drive revenue and enhance business performance.
  • Mobile Accessibility: Manage your reservations and access critical business data anytime, from anywhere in the world, with our fully mobile-friendly platform. Stay connected and in control, whether you're on-site or on the go.
  • Secure and Reliable: Place your trust in our exceptionally secure and highly reliable cloud infrastructure. We are committed to protecting your valuable data and ensuring maximum system uptime, providing a stable and safe environment for your business operations.
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Trusted by Hospitality Leaders Across Germany

Sophia Müller - Hotel Manager
"Schmidt Reservation Solutions has completely transformed our hotel operations. The system is remarkably intuitive, incredibly efficient, and has demonstrably improved our guest booking experience from start to finish. We've seen a significant uplift in positive feedback from our guests regarding the ease of booking."
Sophia Müller
Hotel Manager, The Grand Berlin Hotel
Antonio Rossi - Restaurant Owner
"Integrating Schmidt's system into our traditional Berlin restaurant has streamlined our entire reservation process and significantly reduced costly no-shows. The customer support is truly exceptional – always responsive and helpful. A fantastic product backed by a team that genuinely cares!"
Antonio Rossi
Restaurant Owner, Rossi's Bistro

Meet Our Leadership Team

Hans Schmidt - CEO

Hans Schmidt

CEO & Founder

A visionary leader with over 20 years of extensive experience in software development and crafting innovative hospitality solutions. Hans is deeply passionate about leveraging technology to solve real-world business challenges and drive industry evolution.

Ingrid Bauer - CTO

Ingrid Bauer

CTO

A highly respected technology expert, Ingrid is the driving force behind our cutting-edge innovation. She ensures the robustness, security, and scalability of our cloud-based platforms, bringing years of experience in cloud computing and advanced cybersecurity to the team.

Get in Touch

Ready to transform your reservation system and elevate your guest experience? Contact us today to learn more about Schmidt Reservation Solutions or to request a personalized demo tailored to your specific business needs.

Map of Berlin showing our location

Contact Information

15 Friedrichstrasse, Berlin, 10117, Germany

+49 30 20005000

info@schmidtreservations.com

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Ready to Elevate Your Reservation Experience?

Request a personalized demo today and witness firsthand how Schmidt Reservation Solutions can completely revolutionize your business operations and significantly improve your guest interactions.

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