Privacy Policy of Schmidt Reservation Solutions
Schmidt Reservation Solutions ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, and share information collected through our online platform. By using our site, you consent to the practices described in this policy.
Information We Collect:
We collect information you provide directly to us, such as when you create an account, make a reservation, contact customer support, or participate in surveys. This information may include your name, email address, phone number, billing and shipping addresses, payment information, and any other information you choose to provide.
We also automatically collect information about your use of our online platform, such as your IP address, browser type, operating system, referring URLs, pages visited, and the time and date of your visit. This information is collected through the use of cookies and other tracking technologies. You can manage your cookie preferences through your browser settings. Note that disabling cookies may limit your ability to use certain features of our site.
How We Use Your Information:
We use the information we collect to provide and improve our services, process reservations, communicate with you, personalize your experience, and comply with legal obligations. Specifically, we may use your information to:
- Process and manage your reservations.
- Respond to your inquiries and provide customer support.
- Send you transactional emails, such as reservation confirmations and updates.
- Send you marketing communications (with your consent, where required).
- Analyze usage trends and improve our services.
- Prevent fraud and abuse.
- Comply with applicable laws and regulations.
Information Sharing:
We may share your information with third-party service providers who assist us in operating our online platform, such as payment processors and CRM providers. We only share the minimum necessary information with these providers and require them to protect your information in accordance with applicable data protection laws.
We may also disclose your information if required to do so by law or legal process, or to protect our rights or the safety of our users.
Data Security:
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights:
You have the right to access, correct, update, or delete your personal information. You may also have the right to restrict or object to the processing of your data. To exercise these rights, please contact us using the address below.
Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at:
Schmidt Reservation Solutions
15 Friedrichstrasse
Berlin, Berlin
10117
Germany
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will post any changes on this page. Your continued use of our online platform following the posting of changes constitutes acceptance of those changes.